Jersey Jack Pinball

"I would not buy a Jersey Jack game until this problem is fixed"

Strong recommendation against buying Jersey Jack Pinball games due to persistent playfield quality issues

"The only solution to this problem is you stop buying from this company until they fix this problem"

Jersey Jack Pinball should immediately stop working with Mirco playfields due to persistent quality issues

"the amount of tinkering that is required when you own a Jersey Jack pinball machine is far greater than if you own a stern machine... there needs to be like a warning and a disclaimer to people who are newbies to this hobby that Jersey Jack pinball machines are not user friendly"

Jersey Jack machines require too much maintenance compared to Stern

"he sends this picture of his $12,500 Guns & Roses playfield to Jersey Jack customer support and the feedback he gets is that he will not be getting a playfield they're not sending out replacement playfields... they would send him washers to cover up the wear"

Jersey Jack's customer support response to playfield damage is unacceptable

"I'm still surprised that Jersey Jack Pinball doesn't understand this yet I don't know why they want to break their backs Trying to make thousands of games When they can make a thousand or two And charge so much more And still sell every single one"

Jersey Jack Pinball should make fewer games and charge much more

"there is a little bit of that disconnect where I think Stern machines and the way Stern flippers work and the way Stern games shoot is much more sort of snappy you have more feel more control"

Jersey Jack games lack feel and are too complex compared to Stern games

"They can't make the Bugatti of Pinball and then open up the order banks like they're selling Honda Civics the way Stern does. It's just not working."

Jersey Jack Pinball should embrace high-end manufacturing instead of competing on volume

"if you buy a Willy Wonka for what Jersey Jack pinball is charging you for it, you are getting your money's worth... There is so much more in that game, so much more quality of product, so much more bomb in that game than you are getting from a Stern"

Jersey Jack Pinball delivers superior value compared to Stern, especially versus Stern LEs

"Jersey Jack pinball is the hottest pinball company right now they just took home nine TWIPYs there's a reason why every new Jersey Jack pinball release is the biggest moment in pinball each year because they just put more in the games"

Jersey Jack Pinball is the hottest pinball company right now

"It is embarrassing how slow they manufacture games next to Stern. They need to figure out a solution. They need to be at least over a hundred games a week."

Jersey Jack Pinball's manufacturing speed is embarrassingly slow compared to Stern

"Here is my prediction I think the backlog at JJP is going to remain I think the way to get these games is going to be really really slow And I think Jersey Jack pinball's manufacturing right now Cannot meet the incredible demand that t"

Prediction: The backlog at JJP will remain and their manufacturing cannot meet the incredible demand. Getting these games will be really slow.

"I wish I could say with 100% certainty that this company won't have the issue again But it makes no sense to me because they fix the problem with Willy Wonka's CES And then we had the problem with Guns N' Roses at least"

Jersey Jack Pinball will struggle with production capacity and quality control

"Jersey Jack pinballs would be the machines that people would collect. That when you put Jersey Jack machines next to stern machines, they do look levels above. They do feel like next level pinball."

Jersey Jack Pinball makes premium machines that look levels above Stern

"Do they want to be able to launch two titles in a year, which is what they have promised us year after year, they have never accomplished that feat."

Jersey Jack needs better manufacturing strategy - can't deliver on promises

"Are you surprised as a pinball community that Jersey Jack Pinball has witnessed so many of you buying toppers with nothing in them for $1,000?"

Jersey Jack Pinball raising prices by $1000 shouldn't be surprising given consumer behavior

"I am here to tell you that they are experiencing absolutely zero pooling, zero chipping, zero issues. So Mirco and Jersey Jack Pinball have 100% it seems, solve this problem."

Jersey Jack solved their playfield quality issues with GNR

"their inability to make that game fast enough. I think won't make stern feel it very much Because stern will win with volume and efficiencies"

Jersey Jack needs to increase production efficiency to compete with Stern

"At least over at Jersey Jack Pinball you've got the best designer with their coder like it's like they only have all-star people at JJP. It takes them forever to get games out. It takes them forever to make the games but that's what I would love to see over at Stern is have their A-Team on the field more frequently and together."

Jersey Jack has all-star people while Stern keeps half their team on the bench

"Jersey Jack machines to me always feel a little bit slower, always feel a little bit floatier. It almost feels like the ball doesn't come off the flipper as fast in a Jersey Jack game as it does in a Stern game."

Jersey Jack machines feel slower and floatier compared to Stern's snappy, kinetic energy

"the best that JJP has just feels next level. I think that's the best way to think about it just feels next level"

Jersey Jack Pinball's execution feels next level compared to Stern

"not quite sure how just a static screw or post going into this area of the playfield is going to be all they need to know before they ship these playfields"

Jersey Jack's playfield quality control method is inadequate

"you can't do it like this you can't and I just think that Jersey Jack pinball right now is is learning a hard lesson"

Jersey Jack Pinball needs better communication about delivery timelines

"JJP games put more in them, but they're not often fun. I think G-N-R is the first JJP game that is fun."

Jersey Jack games put more into their machines but are often not fun

"Just FN fix it. Fix it. I shouldn't have to be an expert on clear coats. Some do-do works in an auto repair shop. Shouldn't be telling us the reason why our pinball machines are failing."

Jersey Jack should send defective games to a lab instead of customers becoming clear coat experts

"I think this is an issue that is related to how the artwork is put on to the wood. The process by which the art is being applied to this wood is different over the last few years than it has been throughout pinball and there's two ways to do it. There is silk screening and there is digital printing and I'm here to tell you right now I think the digital printing of the artwork on to the wood is the issue we're all facing right now in pinball"

Jersey Jack Pinball is using an inferior digital printing process instead of silk screening for playfields, which is causing quality issues

"There is absolutely no way they can come out and say that these things are defective because there's absolutely no way they can financially afford to fix the problem on all of these games"

Companies can't financially afford to fix all defective playfield issues

"I heard that it's a great PR opportunity for a pinball company to have this issue pop up. This is not a great PR opportunity, I've been doing PR for 19 years. This is an issue and a crisis for any pinball manufacturer out there"

Playfield issues are not a PR opportunity - they're a crisis for manufacturers

"Why we are still seeing photos of people who are showing games in which every single post in the game is pooling... And I'm looking at pictures from Helicon Brewery... the pooling is also chipping away at the artwork"

Jersey Jack Pinball has recurring playfield quality issues that remain unsolved

"I still for the life of me do not understand why Jersey Jack pinball cannot seem incapable of just following the easiest system in place for shipping games to customers."

Jersey Jack Pinball's shipping strategy is confusing compared to Stern's clear system

"if I were gonna pick any company out there right now the two companies I would pick to make my dream theme are Jersey Jack pinball and Dutch pinball I think those two companies would really bring the theme to life in the best possible way"

Jersey Jack Pinball and Dutch Pinball would bring themes to life in the best possible way

"Jersey Jack always finds in Achilles heel issue with every launch and if playfield issues are still prevalent this could be what brings down this mighty game for people right now"

Jersey Jack Pinball always finds an Achilles heel issue with every launch

"JJP I think needs to decide it's one way or the other. They can't do it this way"

Jersey Jack should eliminate direct sales and work only through distributors

"what we're seeing right now is Jersey Jack at its best versus stern at its best And it's no contest because Jersey Jack just invest more in their games And stern doesn't have the passion that went into GnR"

Jersey Jack invests more in their games than Stern and has more passion

"There is a reason why there is a distributor network and you can't do both. You can't do it this way. It does not work"

Jersey Jack should not have sold games both directly and through distributors simultaneously

"the way this game was solved this week is highly, and I mean this highly problematic for all involved. And there has been a big mess up here"

Jersey Jack Pinball's collector's edition sale process was highly problematic and a complete mess

"Jersey Jack pinball has not had many chart topping hits when it comes to pinball. Let's be honest okay"

Jersey Jack Pinball hasn't had many chart topping hits

"I think they made a little bit of a mistake with how they're selling the collector's edition because what I'm hearing from distributors is that they don't know they're allotment"

Jersey Jack Pinball made mistakes with collector's edition distribution

"Just do this once a year. Make this happen once a year and you will sell so many of these games and we will be satisfied. I don't think you need to get to the level of Stern."

Jersey Jack should focus on one premium game per year instead of multiple releases

"Jersey Jack Pinball for all the incredible assets they created, the one thing they did also create was mass confusion by the customers. The customers had no idea when they would be able to see stuff, they had no idea when they'd be able to order stuff and that actually I think was a mistake"

Jersey Jack launch had coordination issues despite great content

"this was the best Pinball reveal of all time. And let me repeat that this was the greatest Pinball reveal the world has ever seen."

Guns N' Roses reveal was the greatest pinball launch of all time

"And so this is also going to be a moment in which Jersey Jack pinball is going to announce that they have up to 100 games already built and in box tomorrow people. You heard it here first on Kaneda's Pinball Podcast. That is their target to build 100 games and have them NIB ready for you tomorrow."

Prediction: Jersey Jack Pinball will announce they have up to 100 games already built and ready in box, ending long wait times.

"Every time Jersey Jack pinball releases a new game, It's a moment. There's just something about a new Jersey Jack release That does something to us pinball fans"

Jersey Jack Pinball creates moments with each release, unlike other manufacturers

"This company should have gone out of business multiple times... if I were to summarize what Jersey Jack's main problem has been over the years, it comes down to one thing. Delays."

Jersey Jack Pinball's business failures have been due to delays and mismanagement

"I think they should announce the game this Thursday or Friday, and I think they should announce that the order banks for the collector's editions of Guns N' Roses will go on sale Monday at 9 a.m. I know it's exactly what Spooky did, but let me tell you it exactly worked perfectly for Spooky pinball and Rick and Morty."

Jersey Jack Pinball should copy Spooky's announcement strategy for Guns N' Roses

"I'm still shocked that Jersey Jack pinball and Eric aren't just saying, look, it's available. It's GNR and we're going to do what Spooky did. Give a date at a time in which the CES go on sale. I guarantee you they could sell all 250 of Eric's soft mark effort without even seeing it."

Prediction: Jersey Jack could sell all 250 of their Guns N' Roses limited edition games without customers even seeing the game, just by announcing a sale date like Spooky did.

"they can't call their premiums at least it's the dumbest thing it really is the dumbest thing"

Jersey Jack's limited edition naming strategy is 'the dumbest thing'

"Jersey Jack's teaser video when Ninja Turtles came out like you asked for innovation. That's a smack talking a strategy, right? That was a smack talk moment and they never backed it up"

Jersey Jack's teaser for Ninja Turtles was smack talk that they never backed up

"Could be really really neat with this game all right So we'll Avatar be the game that Jersey Jack does after Toy Story I don't know again. It's a rumor or it's a rumor But you heard it here first on Kaneda's Pinball Podcast podcast"

Prediction: Avatar might be the game Jersey Jack does after Toy Story, though it's uncertain.

"The mistake they're making is I believe Jersey Jack pinball is trying to stay true to its word When they said we're not gonna reveal the next game until it's on the line"

Jersey Jack Pinball is making a marketing mistake by waiting to reveal Guns N' Roses until it's on the line

"where is Jersey Jack pinball...here we are again Stern's taking everyone's money the games are out and there's nothing...I love Jersey Jack pinball to death but they're sitting on their hands right now"

Frustration with Jersey Jack Pinball's delays while Stern captures the market