Heighway Pinball
company"This was really the moment where Kaneda's credibility was established in the pinball community because I was the only one, the only one that was kicking that can down the road, that Andrew Heighway's business model and what he was saying was didn't seem right."
Heighway Pinball failure established Kaneda's credibility in pinball community
"Pinball is played by 50, 40 to 60 year old white males around the world who have game rooms and want a pinball game based upon themes that they love the majority of which are nostalgic themes that they grew up with."
Heighway Pinball had no understanding of pinball market demographics
"How bad is that as a pinball theme? It makes absolutely no sense and it once again goes to show these companies don't understand who buys pinball."
Angry Birds is a terrible theme for pinball
"That is the amount of money that Heighway Pinball is in debt or in the red... Finally after all these years of saying stuff about this company, we're finally starting to pull back the curtain and get the truth"
Heighway Pinball is 2.57 million dollars in debt - this shows the complete mismanagement and proves Kaneda was right about the company failing
"I think any customer who has money on the line regardless of whether it's in pinball or in any industry if someone has information that that is a product you should not invest in then as a customer yes I want to know that"
Defense of sharing negative information about Heighway Pinball to protect customers
"A charlatan, a fraud, a liar, a thief in the Pinball hobby. We weren't often listened to. We were often ignored. But the truth finally came out this morning, more of the truth."
Heighway Pinball was a fraudulent company led by Andrew Heighway who stole money from customers
"these hard working men and women who sacrificed their time their energy years of their lives trying to make Andrew Heighways pinball dream a reality they're the real victims in all of this... I really do feel terrible that so many of them were misled mistreated to the point where they just they stopped caring"
Heighway Pinball employees were the real victims, subjected to terrible working conditions and deception
"Andrew Heighway if you're listening all right the damage you did to this hobby will remain for years to come you should apologize you should finally come on and say I am sorry and take responsibility for what you did"
Heighway Pinball collapse and Andrew Heighway's failures
"we've been saying this company is gonna fail and they are gonna fail. It is it is just a matter of when not a question of if like there is just no way this company is gonna survive"
Heighway Pinball is going to fail and it's just a matter of when not if
"It takes very little effort for them to have one of their people...just come on once a week and give an update to people"
Heighway Pinball lacks proper customer communication despite having good theme
"We see seven games just sitting there. Nobody in the factory whatsoever. Nobody on a line. Nobody working hard."
Attacks Heighway Pinball's lack of manufacturing activity
"those people who have an alien pinball machine are having nothing but problems with the game... whatever engineering things they've done since these new owners took over like a year ago like it was like last March April when these new investors came on board they're still having a lot of issues with the manufacturing of this game"
Heighway Pinball Alien machines have serious quality control issues
"this is a last desperation attempt to try and get new money into the system... I just think I'm tired of this company I'm over their shenanigans everyone sees right through it they're not going to make it... it's absolute garbage that they're sending this stuff out and I'm embarrassed for them"
Harshly criticizes Heighway Pinball's email tactics as scam-like and embarrassing
"Now all that money that's in that bank account, that money was given to them to pay for the parts and the labor necessary to make the pinball machine that those individuals ordered. That money was not meant to be allocated to Barry or Yop's salaries."
Highway and Dutch Pinball are zombie companies spending customer money on salaries instead of building games
"I think what's happened in the last couple days has sort of summarized for me. What happens with all of these pinball companies that struggle to get product to consumers."
Heighway Pinball situation represents typical pinball company failures
"The box comes in and they didn't package the alien head properly. So it broke. It broke. He waited months and the thing breaks when it arrives. And then in addition, he's got this box of parts and there's no instructions on what to do with anything."
Heighway Pinball shipped broken alien head without proper packaging or instructions
"I think that blue armor, that bright blue, almost like smurf Bugatti blue, looks terrible on black... Here's why, because Andrew Heighway lied about Fox approving it for the game. They never approved it."
Alien Pinball's blue armor looks terrible and Heighway Pinball lied about Fox approval
"I think these new investors sort of bid off more than they could chew. And they inherited a company that was in far worse condition than Andrew Heighway indicated."
Heighway Pinball investors bit off more than they could chew - inherited company in worse condition than expected
"I was disappointed to hear them blame social media. I don't think there is anybody to blame but Andrew Heighway"
Heighway Pinball investors blame social media and podcasts instead of taking responsibility
"he has not received his alien pinball machine and that was the deal Andrew Heighway made with him... how do you think they're gonna treat you if that's how they treat the person who did the art on the game"
Strong criticism of Heighway Pinball's treatment of Orick Lossin
"I think they'd be better off. They'd be so better off if they would just change the name of the company after this title. I think they would be better off. I think it would lift the bad omen that Andrew put on that company."
Heighway Pinball needs to apologize more and change company name after Andrew's damage
"I think both those themes would be terrible themes for pinball and they wouldn't turn the corner for highway. I think they're very like I mean Playboy really in 2017. We're really thinking Playboy is the way to go. It should be Wonder Woman not Playboy."
Playboy and Queen would be terrible themes for pinball in 2017 - should do Wonder Woman instead of Playboy
"Because not refunding people's money basically just says one thing we don't have money... If these gentlemen can't afford $25,000 refunds, they need to just go close up Heighway Pinball."
Heighway Pinball's refusal to refund $25,000 owed to customers shows they lack money and damages confidence in the company
"when we see videos of people in his factory Using screwdrivers by hand to make pinball machines How the f could people believe in a company like that"
Heighway Pinball used primitive manufacturing methods that were obviously inadequate
"the only reason People pulled money out of Heighway Pinball is because you lied You failed to deliver when you said you would it's not my fault"
Heighway Pinball failed due to Andrew Heighway's poor business decisions, not external criticism
"I think you have to be concerned that the games are shipping and immediately there's a lot of quality control issues with the games. Even if you just look at the photos inside the Alien thread, it's all these photos of wires and connectors and trying to figure out what connector goes to what thing and how do I get my backbox working and my LCD just broken."
Heighway Pinball's Alien machines have significant quality control issues upon shipping
"So like I think my hunch on highway, my prediction spin, they'll be at expo. The code is running 1.02. I just don't think this game will ever be able to recapture people's imagination."
Prediction: They'll be at expo with code running 1.02, but the game will never be able to recapture people's imagination and feels like an old game by now.
"So my prediction for alien and Heighway Pinball is simple. And I've been saying it, I've been saying this for like almost over a year and a half now. I don't think Heighway Pinball is going to make it."
Prediction: Heighway Pinball is not going to make it as a company.
"So I see Heighway Pinball not making it through the end of 2018. That is my prediction. That is my prediction. Canated predicts that Heighway Pinball will not survive past 2018."
Prediction: Heighway Pinball will not survive past the end of 2018.
"I see Heighway Pinball not making it through the end of 2018. That is my prediction. Caneda predicts that Heighway Pinball will not survive past 2018."
Heighway Pinball will not survive past 2018
"I don't see them ever profiting and they've raised the price on aliens so much that I just don't think they're going to make it I really don't"
Alien Pinball/Heighway Pinball unlikely to succeed due to lost hype and operational challenges
"I still am not very confident that this company survives into 2018... This game feels old. It feels stale already. It feels like it's already been out for years. You really don't get two chances to drum up the hype you need"
Heighway Pinball (Alien) will likely fail due to bad timing and market fatigue
"these guys are in this for pride and pride alone their egos were bruised Andrew sold them a bag of goods that wasn't real and they're doing this just to save face"
Heighway Pinball won't survive beyond Alien - doing this for pride alone
"I think they said somewhere when we might be able to see games ship But I'm not sure if that was in this note But here's the thing, I want to say that this is great news And that people... I've seen people post that they got their refunds, which is great news"
Heighway Pinball new owners are doing the right things with refunds and transparency
"Make them fix this company with their money, not yours, get a refund and buy the games when they ship."
Get refunds from troubled manufacturers and buy games when they actually ship
"I think they should look at all of the different things that Andrew sort of felt needed to be updated or changed and scrap a lot of the ideas that made production more difficult, that made the games stand out, I think, in a bad way"
Heighway Pinball should switch to standard cabinet sizes and improve artwork coverage
"if I were these investors I would change the name of the company change the name of Heighway Pinball Andrew Heighway's gone... Heighway Pinball doesn't deserve to still have Andrews name attached to it"
Heighway Pinball should rebrand and remove Andrew's association
"Nobody, nobody who has a chance to get their money out should keep the money in. If these gentlemen are so rich and so confident that they can turn this around, again, one simple approach. Let them fix the company with their money and not yours."
Advice to get refunds from Heighway Pinball new owners rather than staying in
"I would ask for my money back and say, look, I fully plan to buy alien pinball. I would like a refund. And when you have production up and games are built, I will go back in."
Heighway Pinball buyers should get refunds and let new investors prove themselves
"Andrew Heighway's company, Heighway Pinball, will be getting new investors. I don't know if they're buyers or investors, but there will be new money coming in to take over the reins of Heighway Pinball."
Heighway Pinball getting investors/new money to take over operations
"Andrew's building the ship in the ocean and these buyers are basically saying I'll take whatever you have. You can send whatever you got and you can mail me piece by piece the other items that are supposed to go on this machine."
Heighway Pinball's production practices are concerning and not how business should work
"All we've ever seen with alien production are these videos that are late at night when there's like nobody really in the shop. And it's at the point now where if production is really beginning, there should be workers there. There should be games moving on the line."
Heighway Pinball shows no real evidence of production ramping up
"I really think as a community we need to stop standing up for the manufacturers who who have misled and and and taken people down a road that has taken their money and not delivered the product when they said it would be delivered."
Criticism of people defending Heighway Pinball's delays
"I still don't think this indicates production. And that's always been my main question with Heighway Pinball. If they can't get mass production going, they're going to be in big trouble. One game here, one game there, one game here, that doesn't make sense to me."
Heighway Pinball's one-off shipments don't indicate real production capability
"They get a correspondence from Heighway Pinball to them saying that, because they are close to production, refunds will now be 60 days before you'll get your money back."
Heighway Pinball changed refund terms from 30 days to 60 days to avoid paying refunds
"So, you're developing the game while you're shipping it to consumers. So, I wish they would just come out and say the honest truth, which is we're shipping beta games and test units out to those consumers that are willing to be the guinea pigs and the beta testers for highways, Alien, pinball."
Heighway Pinball is shipping beta/test units while still making significant tweaks to the game
"it's really strange that we keep seeing Him saying like we're tweaking the GI we're tweaking the lighting we're tweaking the mechanism tweaking the boards and yet games are going out at the same time"
Heighway Pinball shipping unfinished games while still tweaking mechanisms
"There's too many options when you order your alien machine to keep the assembly line going, right? Because every time you add an additional variable to how someone orders their game, you have to then take the game off the line or bring new parts to that section of the line."
Too many customization options will hurt Alien production efficiency
"I don't believe what we've heard. I don't believe what we've heard over the years. I don't believe what we see it in videos in terms of productions occurring."
Don't believe Fox licensing restrictions claims for Alien
"that money didn't go to their machines right so then the very simple conclusion is when he goes to build the machines that pre-order money that paid in full money there is no money to build that individual's machine that is why I think Heighway Pinball is in huge trouble"
Heighway Pinball is in huge financial trouble due to using pre-order money for operations